Do you do private labeling?
For all private labeling questions, please email email@example.com.
Do you offer commercial pricing?
Yes, we offer commercial pricing on all our products. For more information, please email firstname.lastname@example.org.
What product do I put in the Purity Air System?
Only use ionopure Air in your Purity unit. Do not add water or any other product or fragrance.
Do I add water to the Purity air unit?
Can I add essential oils to the Purity air unit?
Can I use any kind of humidifier with ionopure Air?
Are your products safe to use on fabrics?
We recommend testing an inconspicuous area of the fabric before spraying. When distributed in a fine mist (e.g. ionopure Purity System, etc.), it is rare for fabric discoloration to occur. Hypochlorous is an oxidant, made with salt and water, and therefore we suggest being careful to place the Purity Unit away from sensitive electronics, bare metal, and fabrics (e.g., drapes, couches, carpet or clothes). When over-sprayed or accidentally spilled, ionopure products may cause discoloration on some fabrics.
Are your products safe to use around electronics?
Are your products sold in stores?
ionopure products are only available at www.ionopureclean.com or at 409 Bearden Park Cir., Knoxville, TN, 37919 (M-F, 8-4).
Are your products made in the USA?
Is your packaging sustainable for the environment?
We provide refill pouches for all ionopure products to refill our spray bottles. So no spray bottle should ever have to be thrown away.
We also offer refillable jugs at our in-store location, with a deposit credit for rinsed, returned empties.
What are the active ingredients in ionopure products?
Note that each product is produced at a different ppm (parts per million) and pH of free available chlorine.
- ionopure Air | >99% water, <1% HOCl/free available chlorine
- CPAP Cleaner | >99% water, <1% HOCl/free available chlorine
- Heavy Duty Cleaner | >99% water, >1% pure proprietary cleaning ingredients
- Glass Cleaner | 99% water, >1% pure proprietary cleaning ingredients
- Pet Care | >99% water, <1% HOCl/free available chlorine
What is hypochlorous acid (HOCl)?
ionopure products are produced with technology that uses a gentle electrical current to change the molecular structure of a simple saltwater solution. The result? One of the most powerful cleaners on the planet – Hypochlorous acid. Our laboratory acute toxicity testing also indicates it is non-irritating and non-sensitizing. Our solutions are perfectly balanced to utilize the full force of their constituent elements while keeping you safe and providing pure clean.
What is the shelf life of your products?
Do you ship outside of the U.S.?
We currently don’t ship to retail customers living outside of the U.S. For commercial customers not based in the U.S., please contact email@example.com.
Is the Purity Aerosolizing Unit safe to use around electronics?
We recommend placing the Purity Aerosolizing unit as far away from the fans in electronic devices as possible. We continuously use the Purity in our offices which house some very sophisticated computers and, following our own advice, we have had no problems.
A NOTE OF CAUTION: Often, highly sensitive electronic equipment (e.g., medical scanners, copy machines, server racks….) are housed in their own area. DO NOT PUT A PURITY DEVICE IN THOSE ROOMS. Purity Air is composed of water and a salt-based oxidizing solution and concentrated, direct exposure to such devices is not recommended.