Warranty for the ionopure Purity™ Air Unit
Thank you for your interest in the products of ionogen. This limited warranty applies only for mechanical goods purchased from ionogen.
What does this Limited Warranty cover?
The Limited Warranty covers any defect in material or workmanship under normal use during the warranty period. During the warranty period, ionogen will repair or replace, at no charge, products or parts of a product that prove defective based on normal use and maintenance.
What will we do to correct problems?
ionogen will either repair the product using new parts at no charge, or we will replace the entire unit with a new unit.
How long does the coverage last?
The ionopure Purity Air Unit comes with a 6-Month Warranty from date of purchase. (Based on proper use and maintenance, and the use of ionopure Air.)
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
• Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
• The use of another manufacturer’s solution in a Purity unit.
What are your responsibilities?
• To obtain warranty service or replacement, you must first contact your ionopure Distributor to discuss the problem.
• The Distributor will fill-out the Warranty Replacement Form and return it to ionogen Customer Care at:
409 Bearden Park Circle
Knoxville, TN 37919